Auztec Ltd (Auztec, we, us, our) respects your privacy and is committed to protecting your personal data.
This Privacy Notice explains how we collect, use, store and protect personal data when you:
- visit our website, www.auztec.com;
- contact us by email;
- submit an enquiry through our website contact form; or
- communicate with us about potential pilot projects, partnerships or business opportunities.
This notice is intended to comply with applicable UK data protection law, including the UK GDPR and the Data Protection Act 2018.
1. Who we are
Auztec Ltd
Company number: 16625724
Registered in: England and Wales
Contact email: gary.morton@auztec.com
Auztec Ltd is the data controller for personal data collected through this website and related enquiries.
2. The personal data we collect
a) Information you provide directly
When you contact us or submit a form, we may collect:
- name
- work email address
- organisation name
- job title or role
- message or enquiry content
- any other information you choose to provide
b) Technical and usage information
When you use our website, our hosting/server systems may automatically collect limited technical information, such as:
- IP address
- browser type or version
- device type
- pages visited
- files requested or downloaded
- date and time of access
- server logs
We use this information for website security, troubleshooting, performance monitoring, basic analytics, website administration, and to understand interest in Auztec materials such as document downloads. This information is retained for a limited period.
c) Business communications
If you communicate with us regarding pilot discussions, partnerships or commercial opportunities, we may keep records of those communications, including emails and meeting notes where relevant.
3. How we use your personal data
We use your personal data to:
- respond to enquiries and requests
- communicate with you about potential pilots, collaborations or services
- assess whether there is a legitimate business fit for further discussion
- maintain records of communications and follow-up actions
- operate, secure and improve our website and systems
- comply with legal or regulatory obligations
- establish, exercise or defend legal claims, if required
4. Lawful bases for processing
Legitimate interests
We process personal data where necessary for our legitimate interests, including responding to business enquiries, managing prospective client or partner relationships, maintaining website security and administration, and keeping records of communications.
Steps prior to entering into a contract
Where your enquiry relates to a potential commercial engagement, pilot or service discussion, we may process personal data to take steps at your request prior to entering into a contract.
Legal obligation
Where we must process personal data to comply with applicable legal or regulatory obligations.
Consent
Where we rely on consent, for example if you opt into specific marketing communications in future, you may withdraw consent at any time.
5. How long we keep your personal data
We retain personal data only for as long as reasonably necessary for the purposes set out in this notice, including legal, regulatory, tax, accounting and record-keeping requirements.
As a general guide:
- Website enquiries and contact form submissions: up to 24 months after last meaningful contact
- Business correspondence relating to pilots or partnerships: for as long as needed to manage discussions and a reasonable period afterwards
- Technical/server logs: typically retained for a shorter period for security and diagnostics, subject to hosting setup
We may retain data for longer where required by law or where necessary to establish, exercise or defend legal claims.
6. Who we share your personal data with
We do not sell your personal data.
We may share personal data with trusted third parties where necessary to operate our business and website, such as:
- website hosting providers
- email and communications providers
- IT or support service providers
- professional advisers, such as legal or accounting advisers
- cloud or infrastructure providers
- analytics providers, for example Microsoft Clarity
These providers process data on our behalf and are required to protect it appropriately.
We may also disclose personal data where required by law, regulation, court order or to protect our legal rights.
7. International transfers
Some of our service providers may process personal data outside the UK.
Where personal data is transferred internationally, we will take appropriate steps to ensure a lawful transfer mechanism and an adequate level of protection, for example approved contractual safeguards.
8. Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.
9. Cookies and similar technologies
Our website uses essential technical functions necessary for website operation and security.
We also use Microsoft Clarity to help us understand how visitors use our website through behavioural metrics, heatmaps and session replay. This helps us improve website usability, understand which content is most useful, and monitor website performance.
Microsoft Clarity may use cookies and similar technologies to collect usage data such as pages visited, clicks, scrolling, approximate location, device/browser information and referring pages.
For more information about how Microsoft collects and uses data, please see the Microsoft Privacy Statement.
10. Your rights
Under UK data protection law, you may have rights including the right to:
- request access to your personal data
- request correction of inaccurate or incomplete data
- request erasure of your personal data in certain circumstances
- object to processing based on legitimate interests
- request restriction of processing in certain circumstances
- request transfer of your data, where applicable
- withdraw consent, where processing is based on consent
To exercise your rights, please contact us at gary.morton@auztec.com.
We may need to verify your identity before responding.
11. Complaints
If you have concerns about how we handle your personal data, please contact us first and we will try to resolve the issue.
You also have the right to complain to the UK Information Commissioner's Office (ICO):
Information Commissioner's Office (ICO)
https://ico.org.uk
12. Third-party websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of third-party sites. Please review their privacy notices separately.
13. Changes to this Privacy Notice
We may update this Privacy Notice from time to time. Any changes will be posted on this page and the last updated date will be revised.
